Contact Us

1. Help Guidelines

If you face any issues while using Tirth Sangam or have queries about our services, please follow these steps before contacting our support team:

• Check our FAQs for quick answers to common questions.
• Ensure you are using the latest version of our mobile app.
• Verify your internet connection before making a booking.
• Have your booking ID or payment reference number ready if you are contacting us for a booking-related issue.
• For temple or travel timing changes, please refer to our real-time updates in the app.

2. Frequently Asked Questions (FAQs)

• Q: How do I book a pooja or accommodation?
  A: Select the service in the app, choose your date and preferences, and proceed with payment.
• Q: Can I cancel my booking?
  A: Yes, cancellation policies vary by service and are shown at booking time.
• Q: What payment methods are accepted?
  A: We accept credit/debit cards, UPI, and net banking.
• Q: I booked a pooja but the timing changed, what should I do?
  A: Temple timings are subject to change; our app will notify you of updates.

3. Contact Us

If you still need assistance after reviewing our guidelines and FAQs, you can reach us via:

• Email Support: support@tirthsangam.com
• Phone Helpline: +91-98765-43210 (Mon–Sat, 9:00 AM – 7:00 PM)
• WhatsApp Support: +91-98765-43210
• Office Address: Tirth Sangam, Near Mahakaleshwar Temple, Ujjain, MP, India

Our team strives to respond to all queries within 24 hours. For urgent matters during your travel, please use our helpline number for faster assistance.